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Can I read BSNL on EtoBox?
BSNL by Priyanka Gupta is a document available to read on EtoBox.
What is BSNL about?
Project Management This document discusses how BSNL in Bangalore, India digitized customer signatures to improve their project management processes. They scanned over 10 lakh (1 million) signatures from paper files into their Oracle database. This took 3 months but allowed customer service representatives to instantly access customer details and authorize requests. It reduced customer verification times from a month to less than a day. The digitization effort was part of a larger project to integrate BSNL
- Author
- Priyanka Gupta
- Language
- EN