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What is Access Vaughan Quality Assurance Supervisor about?

The City of Vaughan is seeking an Access Vaughan Quality Assurance Supervisor to ensure excellent customer service. Responsibilities include developing training, monitoring service quality, and acting as a resource for staff. Qualifications include a business diploma, 5 years of customer service experience including 2 years in a supervisory role, knowledge of call center operations, and experience developing reports and training. The position requires strong communication and problem-solving skills.

Author

7211785

Language

EN