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The document discusses issues facing Corpvantage Services, a business process outsourcing firm located in Clark Freeport Zone, Pampanga. [1] The company is experiencing problems with inadequate and untrained outsourced workers who are failing to meet client expectations, leading to high turnover and low productivity. [2] The HR department provides insufficient training, with only one day on communication skills, two days on customer service, and three days on client processes. [3] The founders Miguel, Miko,

Author

Xie marquez

Language

EN