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Implementing Balanced Scorecard in Hospitals by L Patel is a document available to read on EtoBox.

The balanced scorecard is a management system that helps organizations clarify their vision and strategy by translating them into metrics across four perspectives: financial, customer, internal business processes, and learning and growth. It provides feedback to continuously improve strategic performance and results. When fully implemented, it transforms strategic planning from an academic exercise into the central focus of the enterprise. The balanced scorecard suggests developing metrics within each persp

Author

L Patel

Language

EN