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About this document
ITIL 2011 Maturity at UMN IT Services by nobi tirta is a document available to read on EtoBox.
- Author
- nobi tirta
- Language
- EN
Opening book details…
ITIL 2011 Maturity at UMN IT Services by nobi tirta is a document available to read on EtoBox.
This document summarizes a study that measured the maturity level of service operations at Universitas Multimedia Nusantara