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Critical Knowledge Transfer : Tools for Managing Your Company's Deep Smarts by Dorothy Leonard-Barton; Walter C. Swap; Gavin Barton is a business book available to read on EtoBox.

What is Critical Knowledge Transfer : Tools for Managing Your Company's Deep Smarts about?

How to transfer your organization's most important knowledge--before it walks out the door When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge--much of it undocumented and irreplaceable. Organizations can thereby lose a good part of their competitive advantage. The tsunami of "boomer" retirements has created the most visible, urgent need to transfer such knowledge to the next generation. But there is also an ongoing torrent of acquisitions, layoffs, and successions--not to mention commonplace promotions and transfers--all of which involve the loss of essential expertise. Dorothy Leonard and Walter Swap first addressed this acute loss of knowledge in their groundbreaking book Deep Smarts (2005). Since then, managers have repeatedly asked them for practical, proven techniques that will help transfer those deep smarts--the organization's critical, experience-based knowledge--before it's too late. Now, with coauthor Gavin Barton, the authors share a comprehensive approach to doing just that. Based on original research, numerous interviews with top managers, and a wide range o

Who reads Critical Knowledge Transfer : Tools for Managing Your Company's Deep Smarts?

Author

Dorothy Leonard-Barton; Walter C. Swap; Gavin Barton

Publisher

Boston, Massachusetts: Harvard Business Review Press

Published

2015

Language

EN

ISBN

9781422168110

Category

business

Subjects

Management, Business, Technology

Rating

4.2 / 5 (52 ratings)

Updated

2026-03-14