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Salesforce.com For Dummies, 6th Edition (For Dummies (Computer/Tech)) by Kao, Liz & Paz, Jon is a book available to read on EtoBox.

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Annotation Your all-access guide to reaping the benefits of Salesforce.com Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Salesforce.com For Dummies gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll discover how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, create accurate projects based on past performance, and so much more. A customizable, on-demand CRM solution, Salesforce.com allows businesses to organize and manage all of their customer informationleads, opportunities, contacts, accounts, cases, and solutionsin one place. Whether you're a Windows or Mac user, this down-to-earth, friendly guide shows you how to maximize Salesforce.com's capabilities to close deals faster, gain real-time visibility into sales, and collaborate instantly. Customize the new user interface with apps, widgets, and tools Prospect leads, drive sales, and provide outstanding cu

Author

Kao, Liz & Paz, Jon

Publisher

Wiley & Sons, Incorporated, John

Published

2016

Language

EN

ISBN

9781119239338

Subjects

Business, Management, Computer Science

Rating

4 / 5 (94 ratings)

Updated

2026-03-14