About this document
E-Supply Chain: Tech Impact on Customer Experience by BIPANA YONJAN is a document available to read on EtoBox.
The document discusses how technology is transforming supply chain management and customer experiences. It makes three key points: 1) E-supply chains using technologies like IoT, AI and big data can optimize operations to provide same-day or next-day delivery, meeting customer needs and enhancing their experience. Customer data insights are critical for tailoring products and services. 2) The COVID-19 pandemic highlighted the need for supply chain resilience through technologies like AI, predictive analy
- Author
- BIPANA YONJAN
- Language
- EN