Can I read Linen Quantity Impact on Hotel Satisfaction on EtoBox?
Linen Quantity Impact on Hotel Satisfaction by bvocthm14 is a document available to read on EtoBox.
What is Linen Quantity Impact on Hotel Satisfaction about?
The study investigates the relationship between linen quantity and customer satisfaction in star-rated hotels in the Upper East Region of Ghana, utilizing a sample of 381 participants. Findings indicate that while hotels struggle to maintain the recommended par level of three linens per bed, linen quantity significantly predicts customer satisfaction. The study recommends that the Ghana Tourism Authority should educate hotels on the importance of maintaining adequate linen levels to enhance guest satisfacti
- Author
- bvocthm14
- Language
- EN