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What is Nurse and Patient Satisfaction Comparison about?
This study compares the job satisfaction levels of nurses and patient satisfaction in a third-class department at a Jakarta hospital. Results indicate that nurses have a low job satisfaction rate of 22.5%, while patient satisfaction is high at 85%. The findings suggest that high nurse dissatisfaction does not negatively impact patient satisfaction, and recommendations for improvement include reviewing hospital policies and enhancing communication between nurses and management.
- Author
- nurul fajri
- Language
- EN