About this document
Research Presentation by Ak Kishanthan is a document available to read on EtoBox.
This research proposal aims to investigate the factors influencing customer satisfaction in mobile banking, highlighting the importance of understanding these factors due to the rise of digital financial services. The study will utilize a quantitative approach with surveys to identify key variables affecting satisfaction and analyze the data statistically. Expected outcomes include practical implications and recommendations for enhancing mobile banking services.
- Author
- Ak Kishanthan
- Language
- EN