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Online Sales Force and Customer Support by Sabitha Ansif is a document available to read on EtoBox.

What is Online Sales Force and Customer Support about?

This document discusses online sales forces, customer service, and support. It introduces the topics and explains that companies must decide which new business practices and applications to implement to support real-time sales and self-service. It then covers the evolution of the sales process and various online sales force activities like sales management, contact management, and configuration support. The document also discusses business forces driving these changes and elements of e-sales like pricing, o

Author

Sabitha Ansif

Language

EN