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Quality Metrics and Scorecards Overview by Cesar Matos is a document available to read on EtoBox.
What is Quality Metrics and Scorecards Overview about?
This document summarizes a presentation by Diane Kulisek on quality metrics, scorecards, and dashboards. It defines key terms like metrics, KPIs, dashboards, and scorecards. It discusses how quality metrics support quality management systems and what standards like ISO 9001 and regulations like 21 CFR Part 820 require regarding quality metrics. Examples of dashboards and scorecards are also provided.
- Author
- Cesar Matos
- Language
- EN