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Strategies to Create Loyal Customers by Abhinit Sinha is a document available to read on EtoBox.

1) Store managers talk to customers and collect their contact information to enter into a database. When customers return, managers remember their names to make them feel valued and loyal to the "home store." 2) Customers enjoy loyalty programs, especially those with financial and emotional benefits that are easy to participate in. 3) Providing unexpected good value and delightful surprises helps build customer loyalty and brand recognition.

Author
Abhinit Sinha
Language
EN