Can I read Data-Driven Virtual Agent Development on EtoBox?

Data-Driven Virtual Agent Development by SantiagoPinedaMontoya is a document available to read on EtoBox.

What is Data-Driven Virtual Agent Development about?

The document discusses building customer service virtual agents using a data-driven approach. It outlines the risks of the traditional, manual approach to building virtual agents, which can miss edge cases, trends, and be slow. The data-driven approach using Chatbase Virtual Agent Modeling analyzes thousands of chat transcripts to uncover customer intents and conversations, allowing agents to be built faster and with fewer errors. It provides a more comprehensive understanding of customer needs than traditi

Author

SantiagoPinedaMontoya

Language

EN