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Clarifications on Extra Charges Policy by Christine Bustamante is a document available to read on EtoBox.

What is Clarifications on Extra Charges Policy about?

This memorandum clarifies policies around additional charges for hotel guests and disciplinary procedures for staff. It states that extra fees like extra guests, beds, early check-ins, and late check-outs must be properly documented with invoices or receipts. Staff are warned that undocumented charges paid by guests which were not remitted could result in warnings or discipline. Employees are also told to report any witnessed misconduct by colleagues to management confidentially. The new rules aim to encour

Author

Christine Bustamante

Language

EN