About this document

Active Listening Skills in Counselling by Maria Resti Kasih Kristina is a document available to read on EtoBox.

Active listening involves fully concentrating on what is being said by interpreting the message, evaluating the information, and planning a response. It requires listening with all senses and giving full attention to the speaker to understand not just the words but how and why they are being said. Active listening is used in counseling, training, and conflict resolution and differs from merely hearing or appearing to listen by concentrating on understanding the message being transmitted.

Author

Maria Resti Kasih Kristina

Language

EN