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Customer Loyalty & Retention Strategies by Shekh Ayan is a document available to read on EtoBox.

What is Customer Loyalty & Retention Strategies about?

The document discusses customer loyalty and retention management. It covers analyzing customers based on their satisfaction levels, looking for opportunities to improve, and allocating resources better. It also discusses calculating customer lifetime value, different types of loyalty programs, and devising loyalty programs.

Author

Shekh Ayan

Language

EN