Can I read NICE Interaction Analytics v12.5 Release Notes on EtoBox?
NICE Interaction Analytics v12.5 Release Notes by Kevin Tran is a document available to read on EtoBox.
What is NICE Interaction Analytics v12.5 Release Notes about?
The release notes for NICE Interaction Analytics and Quality Central v12.5, published in December 2024, detail significant updates including enhanced interaction categorization, a new application name, and various improvements in the Explore module. Key features include the introduction of ontology processing for categorization, updates to the user interface, and new filtering capabilities. The document also outlines pre-requisites, breaking changes, and enhancements based on user feedback from the NICE Use
- Author
- Kevin Tran
- Language
- EN