About this document
Kepuasan Pasien BPJS di Puskesmas by darmayanti is a document available to read on EtoBox.
This document discusses a study on patient satisfaction with health services at Puskesmas Pekanbaru for patients using BPJS health insurance. It found that most patients expressed good satisfaction with the services, though some said the services were less than good. The study used a theory of perception to understand how patients perceive the services. It found the highest number of inpatients were in the 45-64 age group. While most services were satisfactory, some patients complained of unfriendly treatme
- Author
- darmayanti
- Language
- EN