About this document
Customer Satisfaction at Prime Bank by prabhans9800803556 is a document available to read on EtoBox.
This project report by Amit Kumar Sah analyzes customer satisfaction at Prime Commercial Bank Limited, focusing on factors such as service quality and employee behavior. The study, based on a survey of 50 customers, reveals that while overall satisfaction is good, improvements are needed in online services and service speed during peak hours. Recommendations include enhancing service delivery speed, upgrading digital platforms, and conducting regular staff training.
- Author
- prabhans9800803556
- Language
- EN