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What is Importance of Therapeutic Communication about?

This document discusses communication in organizations. It defines communication as the transfer of information from one person to another and discusses the importance of effective communication skills for managers. Communication is represented as 10% words, 30% sounds/tone, and 60% body language. The document outlines various types of communication, elements of the communication process, barriers to communication, and provides tips for skills like giving feedback. Overall, it emphasizes the central role of

Author

Sushil Kansal

Language

EN