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The company "Tortas Dolly" has grown significantly in the last 37 years since its inception. It currently offers a wide variety of products and has five branches. Its organizational structure is departmentalized by functions, processes, and geographically. The document analyzes its organizational structure and provides job manuals for different positions such as General Manager, Sales Manager, and Salesperson. It also describes the sales process to customers and presents a flowchart of the same. Finally, it

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