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What is Workload about?
This study investigates the curvilinear relationship between workload and employee attitudes and mental well-being, addressing inconsistencies in previous research. It proposes that existing workload scales fail to capture the full range of workload and that different mediators, such as boredom and frustration, influence outcomes at low and high workload levels. The findings suggest that using a more comprehensive measurement approach can enhance the detection of these curvilinear effects and provide insigh
- Author
- lala.ibu.peri
- Language
- EN