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What is Job Stress Impact on Hotel Employees about?

This document summarizes a study that examines how job stress affects job satisfaction and employee performance in four-star hotels in Bali. The study distributed questionnaires to 117 employees from 10 four-star hotels. The results showed that job stress has a negative effect on employee performance and job satisfaction, while job satisfaction has no effect on employee performance. The COVID-19 pandemic has increased workloads and job stress for hotel employees, reducing their job satisfaction and performa

Author

ABDUL KARIM ASLAMI

Language

EN