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CRM Impact on Loyalty at Manhattan Barbershop by Nur Azis Ramadhan is a document available to read on EtoBox.

What is CRM Impact on Loyalty at Manhattan Barbershop about?

The document is a thesis submitted by Biondi Ardiya Farhan Nasution to IPMI International Business School in partial fulfillment of the requirements for a Bachelor of Management degree. The thesis examines the casual relationship between customer relationship management and customer loyalty at Manhattan Barbershop in Jakarta. It includes an introduction, literature review, research framework, data analysis and findings. The goal is to determine how customer relationship management impacts customer loyalty a

Author

Nur Azis Ramadhan

Language

EN