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Usability Testing Insights and Feedback by Saumya Verma is a document available to read on EtoBox.

What is Usability Testing Insights and Feedback about?

The participant found most tasks easy to complete but had some confusion and complaints. They were able to create a profile, select a movie and theater, add snacks to their cart, and complete checkout. However, they were confused between theaters and upcoming movies, wanted more payment options, and discounts added during checkout. Improving the experience would involve removing upcoming movies and adding popular snacks or recent orders instead.

Author

Saumya Verma

Language

EN