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This document summarizes the achievements and contributions of four prominent figures in Total Quality Management: Dr. W. Edwards Deming contributed his philosophy based on continuous improvement and transforming organizations. He published influential works in the 1930s-1950s and received several honors including awards from the US and Japan in the 1960s-1980s for his role in improving Japanese business. Dr. Joseph Juran developed the influential Quality Trilogy and emphasized quality planning. He estab

Author

Leona San Juan

Language

EN