Can I read Boc Complaint Handling Procedure Form en on EtoBox?

Boc Complaint Handling Procedure Form en by harissaheed is a document available to read on EtoBox.

What is Boc Complaint Handling Procedure Form en about?

The document outlines the complaint handling procedure for the Bank of Ceylon, defining a complaint and the various channels through which it can be made by customers and non-customers alike. It details the information required for effective complaint processing, the steps taken to handle complaints, and the rights of complainants, including the option to escalate unresolved issues. Additionally, it provides contact information for further inquiries and external bodies for unresolved complaints.

Author

harissaheed

Language

EN