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Juan Carlos Rojas files a complaint with EMCALI for an excessive charge on his public services bill for the month of September. He indicates that the consumption unjustifiably increased to 36 cubic meters after changing his meter, while his historical average consumption was 7 or 8 cubic meters. He requests that the bill be reviewed in accordance with Article 149 of the public services law and that the meter be changed again, as it has been malfunctioning after only 59 days.
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- EN