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Customer Satisfaction Study: TVS Brands by Ramya Balan is a document available to read on EtoBox.

What is Customer Satisfaction Study: TVS Brands about?

This document summarizes a study on customer satisfaction with TVS brand vehicles. It analyzes the demographics of 50 respondents, finding that most are students aged 15-24 who choose vehicles based primarily on mileage. While 40% of respondents were satisfied with after-sales service, 40% felt it needed improvement. The study concludes TVS should focus on increasing mileage and improving after-sales service to better retain and attract customers.

Author

Ramya Balan

Language

EN