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Bijaya Report BMC by rbishal648 is a document available to read on EtoBox.

What is Bijaya Report BMC about?

The document discusses the significance of customer satisfaction in modern business, particularly in the banking sector of Nepal, where competition is intensifying. It outlines the objectives of a study comparing customer satisfaction between Machhapuchchhre Bank Limited and Himalayan Bank Limited, emphasizing the need for banks to understand customer expectations and improve service quality. The rationale for the study highlights the importance of customer satisfaction for organizational success, loyalty,

Author

rbishal648

Language

EN