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Customer Satisfaction Study at Big Bazaar by Haripriya is a document available to read on EtoBox.
What is Customer Satisfaction Study at Big Bazaar about?
The document discusses a study on customer satisfaction at Big Bazaar retail stores in India. It aims to identify customer preferences for different product ordering and opinions on online customer service. A survey was conducted with 150 Big Bazaar customers collecting primary data. The findings show the highest product ordering was for home and personal care. For online customer service, customers placed the highest importance on quality order placement. Suggestions include providing better customer servi
- Author
- Haripriya
- Language
- EN