About this document
Functional Benchmarking Overview by himanimaheshwari03 is a document available to read on EtoBox.
Benchmarking is defined as searching for best practices that lead to superior performance. It involves 5 phases: 1) identifying your own processes, 2) identifying benchmark organizations and data collection methods, 3) collecting and analyzing data, 4) establishing targets and action plans, 5) implementing plans and tracking progress. There are 3 types of benchmarking: process, strategic, and comparative. Examples include FMCG and automobile industries comparing market share, retention rates, profits, and c
- Author
- himanimaheshwari03
- Language
- EN