About this document
Difficult Conversations Made Easier by Adam Lee is a document available to read on EtoBox.
This document provides a summary and review of the book "Difficult Conversations: How to Discuss What Matters Most" by Douglas Stone, Bruce Patton, and Sheila Heen. The summary highlights that the book divides difficult conversations into three essential conversations - what happened, feelings, and identity. It provides prescriptive advice for having a "learning conversation" to achieve mutual understanding rather than agreement. The review praises the book for identifying difficult conversations as a disti
- Author
- Adam Lee
- Language
- EN