Can I read ISO 9000: 2000 : an A-Z guide on EtoBox?

ISO 9000: 2000 : an A-Z guide by David Hoyle; NetLibrary, Inc is a nonfiction available to read on EtoBox.

What is ISO 9000: 2000 : an A-Z guide about?

ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs.The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and breakthrough. Learn how to manage the business processes, set objectives, identify processes, and write procedures. Discover what the standard means by customer focus, the systems approach, leadership and much more.Packed with information on over 220 terms, this guide:.Provides quick access to the salient concepts that underpin best practise..Provides ISO definitions and alternative definitions for comparative purposes..Identifies all the requirements and associated clauses where a particular term is used..P

Who reads ISO 9000: 2000 : an A-Z guide?

Author

David Hoyle; NetLibrary, Inc

Publisher

Butterworth-Heinemann Ltd

Published

2002

Language

EN

ISBN

9780750658447

Category

nonfiction

Subjects

Science, Technology, Engineering