About this document

Effective Communication Styles Explained by dnorton5437 is a document available to read on EtoBox.

This document discusses effective communication styles and skills. It identifies three main communication styles - passive, aggressive, and assertive. The assertive style is identified as the most effective as it is direct, respectful, and honest without blaming others. Key listening and speaking skills are also outlined, including active listening, empathy, using "I" messages, voice tone and volume. Body language is emphasized as an important nonverbal form of communication.

Author

dnorton5437

Language

EN