About this document
Videocon D2H 6-Month Plan Details by Nitichandra Ingle is a document available to read on EtoBox.
The document discusses the importance of revenue and retention departments in the direct-to-home (DTH) industry. Generating revenue while retaining customers is difficult. Videocon d2h needs to focus on improving call processing, resolving customer issues during recharges, door-lock cards, documentation, and applying retention policies. The ultimate goal is to ensure customers do not switch to other DTH operators by providing the best possible solutions and attracting new customers.
- Author
- Nitichandra Ingle
- Language
- EN