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Customer Relation Module 3PPT 2026 by vahldrin is a document available to read on EtoBox.
What is Customer Relation Module 3PPT 2026 about?
Module 3 focuses on effective communication in patient and customer service, emphasizing verbal and non-verbal skills, professional telephone techniques, and conflict handling. Key points include the importance of clarity, empathy, and professionalism in communication, as well as techniques for managing conflict and building trust. The module also provides a lesson plan and group activities to enhance learning and application of these skills.
- Author
- vahldrin
- Language
- EN