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Effective Crisis Communication Strategies by John Cinco is a document available to read on EtoBox.
What is Effective Crisis Communication Strategies about?
The document discusses effective communication during emergencies and crises. It emphasizes establishing relationships with local media before disasters, providing consistent information to all media outlets simultaneously, and understanding journalism deadlines to accommodate reporters. The key principles of crisis communication are to be first with information, ensure the information is accurate, be credible, express empathy, promote helpful actions, and show respect. Communication must evolve through the
- Author
- John Cinco
- Language
- EN