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The paper discusses the transformative impact of IoT on the banking and financial sector, enabling hyper-personalized and context-aware financial services through real-time data collection from various customer interaction points. It presents a conceptual framework for implementing IoT systems in banks, highlighting use cases such as smart ATMs and wearable technology, while addressing challenges like data privacy and interoperability. The research emphasizes IoT as a strategic differentiator for banks in a

Author

Thiên Minh

Language

EN