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Front cover 1 Contents 5 Notices 9 Trademarks 10 IBM Redbooks promotions 11 Preface 13 Authors 13 Now you can become a published author, too! 16 Comments welcome 16 Stay connected to IBM Redbooks 16 Part 1 Introduction 17 Chapter 1. IBM Netcool Operations Insight overview 19 1.1 Netcool Operations Insight at-a-glance 20 1.2 Netcool Operations Insight in IT Service Management context 22 1.3 Netcool Operations Insight Dashboards Services Hub 23 1.3.1 Navigation bar 23 1.3.2 Administration folder 27 1.3.3 Discovery folder 27 1.3.4 Incident folder 28 1.3.5 Network Health Dashboard 29 1.3.6 Insights folder 31 1.3.7 Reporting folder 32 1.3.8 Configurations folder 33 1.4 Our environment for the scenarios 34 1.4.1 High-level architecture 35 1.4.2 Environment database and connections 36 1.4.3 Ports used 36 1.5 Summary 38 Part 2 Network management- related scenarios 39 Chapter 2. Networks for Operations Insight and the Network Health Dashboard 41 2.1 Networks for Operations Insight and Network Health Dashboard overview 42 2.2 Scenario description 42 2.2.1 Business value 42 2.3 Scenario topology 43 2.4 Scenario steps 43 2.4.1 Administering the Network Health Dashboard 43 2.4.2 Custom dashboar
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