About this document
Impact of Academic Service Quality on Student Loyalty by tukang desainin is a document available to read on EtoBox.
This study investigates the impact of academic service quality (ASQ) on student satisfaction and loyalty within Higher Education Legal Entities (HELE) in Indonesia. Findings indicate a significant influence of ASQ on student satisfaction, which in turn moderately affects student loyalty, with ASQ having a weak direct influence on loyalty. The research emphasizes the importance of enhancing ASQ to foster student satisfaction and loyalty, while also noting limitations in the scope of the study.
- Author
- tukang desainin
- Language
- EN