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What is IT Governance Best Practices Overview about?

This document discusses best practices for IT governance in ITSM and how different levels of employees can contribute. It also discusses the benefits of IT governance in ITSM and common mistakes made. Specifically: 1) Keeping requirements clear, proper resources, and domain knowledge are best practices for IT governance. Freshers can provide innovative ideas while seniors identify gaps and transfer knowledge. 2) IT governance contributes to ITSM by measuring IT performance against business requirements.

Author

LovepreetSidhu

Language

EN