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What is Emotional Intelligence in Performance Reviews about?

1) The employee had their annual performance review where their supervisor praised their work but said they need to smile more and seem happier as some senior executives see them as unfriendly. 2) The employee is frustrated by this feedback as they have met all sales goals and feel they act professionally but it seems to have backfired. 3) The supervisor tells the employee to work on their emotional intelligence but the employee is unsure what exactly that means and worries smiling more would be inauthe

Author

Rezty Sabilla

Language

EN