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This chapter introduces concepts related to hotel management. It discusses the history of lodging facilities dating back to ancient Egypt and Greece. It explores how hotels developed over time with innovations like large mirrored rooms and in-room services in the early 20th century. The chapter outlines the effects of economic crises on the hotel industry. It identifies characteristics of the lodging industry and provides an overview of types of hotels classified by business concept and service standards. T

Author

Trần Thu Vân

Language

EN