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Conflict Resolution in Management Skills by Qurat Ul Ain Ali is a document available to read on EtoBox.

What is Conflict Resolution in Management Skills about?

The document discusses dealing with conflict in the workplace. It provides definitions of conflict and mindsets. It explores personal responses to conflict, childhood messages about conflict, assumptions and causes of conflict, and the constructive and destructive aspects of conflict. It also examines conflict resolution styles, steps for positive resolution, and techniques for achieving win-win results in conflict situations. Participants will learn to recognize their conflict handling style and practice m

Author

Qurat Ul Ain Ali

Language

EN