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Customer Satisfaction Study: Airtel by Master Printers is a document available to read on EtoBox.

What is Customer Satisfaction Study: Airtel about?

The document is a research report on a study of customer satisfaction of Airtel. It was conducted in Lucknow, India with 100 Airtel customers. The objectives were to understand customer satisfaction levels and gather feedback to help Airtel improve. A structured questionnaire was used to collect information from respondents. The data found that while Airtel has the largest market share, customers felt improvements could be made to service quality and retail services.

Author

Master Printers

Language

EN