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VIP Reservation SOP for Hotels by Imee S. Yu is a document available to read on EtoBox.

What is VIP Reservation SOP for Hotels about?

This document outlines the standard operating procedure for processing VIP reservations at a hotel. It states that only executive staff may designate a guest as VIP and their reservations must be clearly marked and the room pre-blocked. The procedure describes accurately recording any special requests and preferences and distributing them to relevant departments. All steps must be taken to ensure VIP guests receive preferential treatment and their stay is processed smoothly.

Author

Imee S. Yu

Language

EN