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What is Product and Service Design Overview about?

This document discusses product and service design. It defines product design as deciding on unique product characteristics and features, while service design plans how to improve quality and customer interactions. Effective design is important for competitiveness by developing new offerings and adapting quickly to trends. Examples are given of companies like Artisenyo and Shopee that have strong design of sustainable products and online shopping services. McDonalds also uses design for both products on its

Author

martgetalia

Language

EN